Jessie Jones Director - Regulatory Compliance

Jessie specialises in conduct regulation and has over 13 years’ experience across insurance, banking and consumer credit. While working in consultancy she has successfully managed numerous large projects and assignments, including Section 166 Skilled Person Reviews (independent investigations required by the regulator). She predominantly helps clients with matters relating to Financial Conduct Authority (FCA) regulation and has recently been supporting firms with Consumer Duty requirements.

Experience

Before moving to consultancy in 2015, Jessie provided in-house compliance advice and completed investigations to resolve insurance disputes. Her previous roles within the industry and while on secondment have provided a strong basis for the practical application of regulations to our clients. She is particularly skilled in the design, development and review of customer-facing literature. Examples of her recent assignments span compliance effectiveness, complaint handling, past business reviews, product value and governance (the Senior Managers & Certification Regime).