IT Operations Services

In order for businesses to be able to provide their clients with a consistent and reliable quality of service, their IT operations need to be able to operate efficiently.

We provide a range of services including first, second and third line support, pro-active monitoring and hardware and software procurement. We can replace or complement an organisation’s internal IT department.

Services offered include:

  • virtual helpdesk service;
  • onsite support;
  • Managed Services including:
    • managed malware protection
    • email protection
    • server remote management
    • online backup
    • web protection
    • mobile protection
  • hardware and software procurement;
  • cloud hosting – dedicated or shared platform;
  • data centre hosting;
  • internet connections; and
  • fourth line support.