IT Operations Services

In order for businesses to be able to provide their clients with a consistent and reliable quality of service, their IT operations need to be able to operate efficiently.

We provide a range of services including first, second and third line support, pro-active monitoring and hardware and software procurement. We can replace or complement an organisation’s internal IT department.

Services offered include:

  • Virtual helpdesk service
  • Onsite support
  • Managed Services including:
    • Managed malware protection
    • Email protection
    • Server remote management
    • Online backup
    • Web protection
    • Mobile protection
  • Hardware and software procurement
  • Cloud hosting – dedicated or shared platform
  • Data centre hosting
  • Internet connections
  • Fourth line support

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