We are delighted to share with you the key findings of the Mazars annual survey of leading firms in the hospitality and leisure industry which reveal key challenges and opportunities facing the sector.
For the fourth year running, we surveyed a cross section of finance directors, HR directors and owner-managers in the hotel, bar and restaurant and tourism sectors to gauge their views on the events of the past 12 months and the challenges that lie ahead.
Key findings include:
- The National Living Wage is likely to have a considerable impact on the industry
- An overwhelming number of respondents would like to see a cut in VAT and other taxes
- How to curb increasing costs will be a major challenge for the sector
- Brand loyalty is more important than it was five years ago
We would like to take this opportunity to thank respondents for the time and thought they devoted to completing this survey.
If you would like to discuss the results in more detail, including implications for your business, contact: